Terms and Conditions
Please read these terms carefully before using our website or placing an order.
1.Acceptance of Terms
By using our site or placing an order, you agree to these terms. If you disagree, do not use our services.
2.Orders & Payments
- Prices are in [currency, e.g., “USD”] and exclusive of taxes (unless stated).
- Payment must be completed before order confirmation.
- We reserve the right to cancel orders due to inventory issues or errors.
3.Shipping & Delivery
- Small orders: Shipped via courier (3–7 business days after sending from China, tracking provided).
- Large orders: Sea freight (20–40 days for the ship to depart from Chinese Ports , quote required).
- Delivery times are estimates; delays may occur (e.g., customs, weather).
4.Returns & Refunds
- Contact us within 30 days of delivery to request returns.
- Returns must be in original condition. Refunds are at our discretion.
- Customized or bulk orders are non-returnable.
5.Liability
We are not liable for indirect damages, delays, or issues beyond our control (e.g., shipping carriers, customs).
6.Governing Law
These terms are governed by the laws of China, excluding its conflict of laws rules.
7.Contact Us
Questions? Email us at info@xuchengyu.com or call us +8618871955930
